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WooCommerce Subscriptions Custom Cancellation Rules

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WooCommerce Subscriptions Custom Cancellation Rules plugin allows you to control when your customers can cancel their subscriptions. Currently, the customers can cancel anytime, even hours before the start of the next billing period. But what if you could define when customers are allowed to cancel? With this plugin, you control when your subscribers can cancel their subscriptions. For now, it works with simple and variable subscription products created with the WooCommerce Subscriptions plugin.

Key Features:

  • Set up a minimum commitment period.
  • Set up a cooling-off period.
  • Set rolling cycles for your minimum subscription period.
  • Hide Suspend button.
  • Hide Switch button.

How To Install

  1. Download the .zip file from your codecanyon account.
  2. Go to: WordPress Admin > Plugins > Add New and Upload Plugin with the file you downloaded with the Choose File button.
  3. Install Now and Activate the plugin.

Backend Settings

You can set the desired settings for the cancellation inside the product edit page in the admin panel. You have 3 options available to control when customers can cancel their subscription during the billing period:

WooCommerce Subscriptions Custom Cancellation Rules Setting Options

  • Cancel anytime: this is the default setting and your customers will be able to cancel anytime after the minimum subscription period.
  • Enable Cancellation only: set up the window period in days or weeks during each billing period when your customers can cancel. Outside of this window, the cancellation won’t be possible from their account.
  • Disable Cancellation: prevent your customers from canceling during a specific window of days or weeks during each billing period.

This cancellation window period won’t affect the minimum period. It will come into action after the minimum period if you have one set up.

WooCommerce Subscriptions Custom Cancellation Rules Settings

MINIMUM COMMITMENT PERIOD

You can enforce the customers to pay a minimum subscription term (fixed number of successful payments) before authorizing your customers to cancel their subscriptions. The customer will not be able to cancel, suspend, or downgrade their subscriptions during the minimum period.

COOLING-OFF PERIOD

With the Cooling-off feature, you can allow the customers to change their minds at the start of their subscription. Enter the number of days you want your customer to decide if they want to cancel the subscription before the minimum commitment period starts. If you don’t need a cooling-off period, leave it empty.

ROLLING CYCLES FOR THE MINIMUM SUBSCRIPTION PERIOD

You can set up a rolling cycle to reset the minimum subscription period for your customer after a certain number of payments. Restart the commitment period after a certain number of billing cycles. For example, a four-month commitment is confirmed every ten months.

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